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Homes and rents

At 31 March 2019 this landlord owned 15 homes.

The total rent due to this landlord for the year was £61,586.

The landlord increased its weekly rent on average by 3.7% from the previous year.

Average weekly rents

Size of home Number of homes owned This landlord Scottish average Difference from Scottish average
1 apartment 0 £70.22
2 apartment 14 £78.83 £76.11 3.6%
3 apartment 1 £89.23 £77.70 14.8%
4 apartment 0 £84.43
5 apartment 0 £93.50

Tenant satisfaction

Of the tenants who responded to this landlord's most recent satisfaction survey:

Overall service

88.9% said they were satisfied with the overall service it provided, compared to the Scottish average of 90.1%.

Keeping tenants informed

90.9% felt that this landlord was good at keeping them informed about its services and outcomes compared to the Scottish average of 91.6%.

Opportunities to participate

100.0% of tenants were satisfied with the opportunities to participate in this landlord's decision making, compared to the Scottish average of 86.5%.

Quality and maintenance of homes

Scottish Housing Quality Standard

100.0% of this landlord's homes met the Scottish Housing Quality Standard compared to the Scottish average of 94.1%.

Emergency repairs

The average time this landlord took to complete emergency repairs was 1.9 hours, compared to the Scottish average of 3.7 hours.

Non-emergency repairs

The average time this landlord took to complete emergency repairs was 10.9 days, compared to the Scottish average of 6.6 days.

Reactive repairs 'right first time'

This landlord completed 94.9% of reactive repairs 'right first time' compared to the Scottish average of 92.5%.

Repair or maintenance satisfaction

90.0% of tenants who had repairs or maintenance carried out were satisfied with the service they received, compared to the Scottish average of 91.6%.

Neighbourhoods

Anti-socal behaviour

For every 100 of this landlord's homes, 0.0 cases of anti-social behaviour were reported in the last year.

Value for money

Total rent collected

The amount of money this landlord collected for current and past rent was equal to 100.9% of the total rent it was due in the year, compared to the Scottish average of 99.1%.

Rent not collected: empty homes

It did not collect 0.5% of rent due because homes were empty, compared to the Scottish average of 0.9%.

Re-let homes

It took an average of 27.0 days to re-let homes, compared to the Scottish average of 31.9 days.

Landlord details

RSL Registration Number
62
Landlord Name
Aberdeen Soroptimist Housing Society Ltd
Senior Officer
Mr Glenn Adcook
FCA / Company Number
2127RS
Scottish Charity Number
SC000171
Landlord type
Small
Constitution Type
I&P - Charitable - General
Clients
Supported
Settlement
Urban
Asset Owning
Yes
National Operator
No
Statutory Intervention
No
Systemic Importance
No
Annual Turnover
£0.07 million
Debt per unit
£0
Total staff employed by the RSL
0.00 (FTE)
Residential properties factored
0
Units partly owned
0
Registered address
c/o Osprey InitiativesLimited, 22 Abercrombie Court, Prospect Road, AB32 6FE
Correspondence address
c/o Osprey InitiativesLimited, 22 Abercrombie Court, Prospect Road, AB32 6FE

Housing stock

Local authority area Self-contained units Non self-contained units Non self-contained bed spaces
Aberdeen City 15 0 0
Total 15 0 0
Type of provision Self-contained units Non self-contained units Non self-contained bed spaces
General 14 0 0
Sheltered 0 0 0
Very Sheltered 0 0 0
Sheltered Wheelchair 0 0 0
Amenity Housing 0 0 0
Community Alarm 0 0 0
Wheelchair 1 0 0
Ambulant Disabled 0 0 0
Other Specially Adapted 0 0 0
Total 15 0 0