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Homes and rents

At 31 March 2019 this landlord owned 2,347 homes.

The total rent due to this landlord for the year was £9,621,773.

The landlord increased its weekly rent on average by 3.8% from the previous year.

Average weekly rents

Size of home Number of homes owned This landlord Scottish average Difference from Scottish average
1 apartment 11 £58.82 £70.22 -16.2%
2 apartment 249 £71.26 £76.11 -6.4%
3 apartment 979 £76.96 £77.70 -1.0%
4 apartment 1,018 £83.93 £84.43 -0.6%
5 apartment 90 £96.98 £93.50 3.7%

Tenant satisfaction

Of the tenants who responded to this landlord's most recent satisfaction survey:

Overall service

87.5% said they were satisfied with the overall service it provided, compared to the Scottish average of 90.1%.

Keeping tenants informed

90.5% felt that this landlord was good at keeping them informed about its services and outcomes compared to the Scottish average of 91.6%.

Opportunities to participate

70.4% of tenants were satisfied with the opportunities to participate in this landlord's decision making, compared to the Scottish average of 86.5%.

Quality and maintenance of homes

Scottish Housing Quality Standard

96.1% of this landlord's homes met the Scottish Housing Quality Standard compared to the Scottish average of 94.1%.

Emergency repairs

The average time this landlord took to complete emergency repairs was 4.6 hours, compared to the Scottish average of 3.7 hours.

Non-emergency repairs

The average time this landlord took to complete emergency repairs was 7.2 days, compared to the Scottish average of 6.6 days.

Reactive repairs 'right first time'

This landlord completed 92.5% of reactive repairs 'right first time' compared to the Scottish average of 92.5%.

Repair or maintenance satisfaction

99.6% of tenants who had repairs or maintenance carried out were satisfied with the service they received, compared to the Scottish average of 91.6%.

Neighbourhoods

Anti-socal behaviour

For every 100 of this landlord's homes, 6.0 cases of anti-social behaviour were reported in the last year.

Cases resolved

96.4% of these cases were resolved, compared to the Scottish figure of 87.9%.

Value for money

Total rent collected

The amount of money this landlord collected for current and past rent was equal to 99.2% of the total rent it was due in the year, compared to the Scottish average of 99.1%.

Rent not collected: empty homes

It did not collect 0.3% of rent due because homes were empty, compared to the Scottish average of 0.9%.

Re-let homes

It took an average of 21.9 days to re-let homes, compared to the Scottish average of 31.9 days.

Landlord details

RSL Registration Number
361
Landlord Name
Weslo Housing Management
Senior Officer
Mr Jim Preston
Date Registered
2 Dec 2007
FCA / Company Number
SC140597
Scottish Charity Number
SC021100
Landlord type
Mainstream
Constitution Type
Company Ltd by Guarantee - Charitable
Clients
General
Settlement
Urban
Asset Owning
Yes
National Operator
No
Statutory Intervention
No
Systemic Importance
No
Annual Turnover
£10.51 million
Debt per unit
£21,382
Total staff employed by the RSL
79.81 (FTE)
Residential properties factored
3,175
Units partly owned
0
Registered address
66 North Bridge Street, Bathgate, West Lothian, EH48 4PP
Correspondence address
66 North Bridge Street, Bathgate, West Lothian, EH48 4PP

Housing stock

Local authority area Self-contained units Non self-contained units Non self-contained bed spaces
City of Edinburgh 8 0 0
Falkirk 473 0 0
North Lanarkshire 15 0 0
South Lanarkshire 17 0 0
West Lothian 1,834 0 0
Total 2,347 0 0
Type of provision Self-contained units Non self-contained units Non self-contained bed spaces
General 2,347 0 0
Sheltered 0 0 0
Very Sheltered 0 0 0
Sheltered Wheelchair 0 0 0
Amenity Housing 0 0 0
Community Alarm 0 0 0
Wheelchair 0 0 0
Ambulant Disabled 0 0 0
Other Specially Adapted 0 0 0
Total 2,347 0 0