19 September 2019

This website is run by the Scottish Housing Regulator. We want as many people as possible to be able to use this website. If you have any trouble using this site or you need information in a different format like large print, easy to read, audio recording or braille, please get in touch.

Assistive technologies

We have designed this website to work with various assistive technologies to:

  • using easier-to-read colours
  • using easy-to-read fonts
  • allowing use of assistive technologies to change things like font size, colour contrast, key board only navigation and screen readers.

We’ve also made the website text as simple as possible to understand.


Get help

Visit the BBC website for guidance on:    

You can also find advice on making your device easier to use at AbilityNet.


Technical information about this website’s accessibility

We are committed to making this website accessible, in accordance with the Public Sector Bodies website and mobile applications 2.1 Accessibility Regulations 2018. 

This accessibility statement applies to


Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 A and AA success criteria, due to the non-compliances listed below.


Non-accessible content

We know some parts of this website are not fully accessible:

  • most PDF documents are not fully accessible to screen reader software
  • our videos do not have closed captions or transcripts
  • the content on separate site the Social Landlord Directory is not fully accessible. The Social Landlord Directory site was set up prior to September 2018, so the accessibility regulations will not apply to this until September 2020. It includes our landlord reports and comparison tool, engagement plans, landlord accounts and statistical information.


What we’re doing to improve accessibility

We are working to make our website more accessible. We will make content available on our webpages, offer alternative formats, and work to improve the accessibility of the content on our separate site the Social Landlord Directory. The accessibility regulations will apply to the Social Landlord Directory from September 2020.


Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Preparation of the statement

This statement was prepared on 23 September 2019. The declarations were determined by self-assessment and third party accessibility testing by our website developer Storm ID in July 2019. The statement was last reviewed on 23 September 2019.