For tenants

Information for social housing tenants, people who are homeless, factored owners and Gypsy/Travellers.

Find out about your landord

Find out about and compare your landlord's performance.

Find out about your landord

How we regulate

Find out how we regulate social landlords in Scotland.

How we regulate

Complain about a landlord

Find out how to make a complaint about your landlord.

Complain about a landlord

How we include tenants and service users

Find out more about how SHR includes tenants and service users its work.

How we include tenants and service users

Watch our videos for tenants and service users

Watch our videos to find out how more about us and what we do and how to raise a concern about your landlord.

Watch our videos for tenants and service users

Read our factsheets for tenants

Read our factsheets for tenants on how to complain about a landlord or report serious concerns.

Read our factsheets for tenants

Jargon buster for tenants and service users

A plain language guide to some commonly used terms in social housing

Jargon buster for tenants and service users

Read our thematic review on tenant & Gypsy/Traveller participation in social housing

Read the findings of our work with the Tenant Participation Advisory Service (TPAS) Scotland to review tenant and Gypsy/Traveller participation in social housing in Scotland.

Read our thematic review on tenant & Gypsy/Traveller participation in social housing

Sign up to our ezine the SHR Update

Put your email address in the sign up form at the bottom of our home page to get our SHR Upate ezine direct to your mail box.

Sign up to our ezine the SHR Update
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Join the National Panel of Tenants and Service Users

We work directly with a panel of more than 400 tenants and service users. It's one of the ways we find out what matters most and help us focus on the important things.

Find out more about the National Panel of Tenants and Service Users