Regulator finds that landlords have engaged positively with the Annual Assurance Statement process


12 March 2020

From April 2019 all social landlords are required to make an Annual Assurance Statement about their compliance with regulatory requirements. The Statement is a way for boards and committees to assure themselves and their service users that they comply with regulatory requirements.

In its report the Regulator sets out the lessons learned from the first year of the Annual Assurance Statements, with a particular focus on the things that landlords say worked well for them.

George Walker, SHR Chair said, “We wanted to hear from landlords about their experience of producing their first Statement. This included visits to some landlords to find out more about their approach. Many told us the process had increased their level of self-assurance, especially in the areas of tenant and resident safety and rent affordability. We also heard how landlords had taken a range of different approaches to reflect their own circumstances.

“We know that the vast majority of landlords prioritise getting feedback from tenants about their performance. Many of the landlords we visited said they will consider how tenants can be more involved in the self-assurance process”.

Each year the Regulator will consider each landlord’s Statement as part of its annual risk assessment, and publish the outcomes of this in engagement plans around the end of March.

Read Lessons from the first round of Annual Assurance Statements.

Notes to editors

1. The Scottish Housing Regulator was established on 1 April 2011 under the Housing (Scotland) Act 2010. Its objective is to safeguard and promote the interests of tenants and others who use local authority and RSL housing services. The Regulator operates independently of Scottish Ministers and is accountable directly to the Scottish Parliament. It assumed its full regulatory responsibilities on 1 April 2012. The Regulator consists of the Chair and eight Board members. More information about the Regulator can be found on its website at
2. SHR sets out how it regulates social landlords in its published framework – Regulation of Social Housing in Scotland.


Tracy Davren Communications Manager