SHR publishes updated Charter Technical Guidance and FAQs for social landlords


21 March 2023

We have today written to all social landlords to advise them of the updated Technical Guidance and FAQs for landlords completing their Annual Return on the Scottish Social Housing Charter.

The updates include providing clarification on the recording of housing for Ukrainian refugees and to remind landlords that, although we will not be collecting indicators C10 (properties meeting EESSH) and C11 (anticipated exemptions from EESSH) whilst the Scottish Government carries out its review of EESSH2, the 2020 EESSH milestone still applies and should continue to be included in landlords’ SHQS compliance.

The letter also reminds landlords that the comments box at the end of the ‘Housing quality and maintenance’ section in the ARC form will be mandatory, to ensure that we are able to get the appropriate assurances that we need from landlords on stock quality and tenant and resident safety.

Read the letter to landlords

Read the Technical Guidance

Read the FAQs

Notes to editors