How we use our statutory powers
Updated 12 October 2021 Advice for landlords
Information about whistleblowing
Information for potential whistleblowers.
Updated 08 May 2019 Advice for landlords
How we will deal with whistleblowing concerns about your organisation
How we deal with whistleblowing concerns about your organisation.
Updated 27 April 2015 Statutory guidance for landlords
How we assess risk in RSLs
How we assess risk in RSLs and the information we use.
Updated 18 April 2019 Advice for landlords
Statutory managers list
The statutory managers we will select from if we need to make a statutory appointment in a landlord to safeguard the interests of tenants and service users.
Updated 13 May 2021
Statutory appointee information note
Information about what's involved in being a statutory appointee to a registered social landlord.
Updated 25 July 2019 Corporate publications
How we assess risk in local authorities
How we asses risk in local authorities housing and homelessness services.
Updated 18 April 2019 Advice for landlords
Dealing with potentially serious issues in RSLs
How we will deal with potentially serious issues in RSLs.
Updated 18 April 2019 Advice for landlords
Significant Performance Failures: Information for social landlords
Information for landlords about how we deal with Significant Performance Failures (SPFs).
Updated 22 September 2016 Advice for landlords
Significant Performance Failures: Factsheet for tenants
This factsheet includes information for landlords to share with their tenants and service users about what a Significant Performance Failure is and how to report them to us.
Updated 22 September 2016 Information for tenants