You asked:
- Do you use a Citizen Engagement platform?
- If so, what tools do you use?
- How much do you spend annually on a Citizen Engagement tool?
- Which month & year does your contract with your supplier end?
A citizen engagement platform is a digital tool or system designed to facilitate communication, interaction, and participation between citizens and government or public institutions. Its goal is to make civic involvement easier, more transparent, and more effective.
These platforms can be used by governments, cities, or organisations to:
Collect feedback on policies, services, or community issues Conduct surveys and polls Enable reporting of local issues, like potholes or graffiti Share updates, news, and documents with the public Encourage participatory budgeting or co-creation of solutions
Examples include tools like Granicus (EngagementHQ), CitizenSpace, SurveyMonkey, Qualtrics or Commonplace They can play a major role in increasing transparency, accountability, and trust in public decision-making.
Our response to your request:
- Do you use a Citizen Engagement platform? Yes
- If so, what tools do you use? Smart Survey
- How much do you spend annually on a Citizen Engagement tool? £270 plus VAT of £54 totalling £324 annually.
- Which month & year does your contract with your supplier end? Not applicable – this is a subscription based service with no fixed contract end date. The subscription can be cancelled any time.