Blairtummock Housing Association Ltd

Correspondence address

45 Boyndie Street
Easterhouse
Glasgow
G34 9JL

Email address

enquiries@blairtummock.org.uk

Phone number

0141 773 0202

Website

https://www.blairtummock.org.uk

Assurance statement 2023/2024

Each year landlords tell us how they are meeting regulatory requirements

PDF 88KB

Engagement plan from 1 April 2024 to 31 March 2025

Engagement plans describe our work with each social landlord

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Homes and rents

At 31 March 2023 this landlord owned 701 homes.

The total rent due to this landlord for the year was £2,709,110.

The landlord increased its weekly rent on average by 5.0% from the previous year.

Average weekly rents

Size of home Number of homes owned This landlord Scottish average Difference from Scottish average
1 apartment 4 £59.97 £78.26 -23.4%
2 apartment 106 £66.93 £83.46 -19.8%
3 apartment 427 £72.59 £86.28 -15.9%
4 apartment 144 £82.57 £93.96 -12.1%
5 apartment 20 £89.09 £103.72 -14.1%

Tenant satisfaction

Of the tenants who responded to this landlord's most recent satisfaction survey:

Overall service

90.5% said they were satisfied with the overall service it provided, compared to the Scottish average of 86.7%.

Keeping tenants informed

98.8% felt that this landlord was good at keeping them informed about its services and outcomes compared to the Scottish average of 89.7%.

Opportunities to participate

99.6% of tenants were satisfied with the opportunities to participate in this landlord's decision making, compared to the Scottish average of 85.9%.

Quality and maintenance of homes

Scottish Housing Quality Standard

99.9% of this landlord's homes met the Scottish Housing Quality Standard compared to the Scottish average of 79.0%.

Emergency repairs

The average time this landlord took to complete emergency repairs was 4.9 hours, compared to the Scottish average of 4.2 hours.

Non-emergency repairs

The average time this landlord took to complete non-emergency repairs was 4.2 days, compared to the Scottish average of 8.7 days.

Reactive repairs 'right first time'

This landlord completed 96.3% of reactive repairs 'right first time' compared to the Scottish average of 87.8%.

Repair or maintenance satisfaction

97.0% of tenants who had repairs or maintenance carried out were satisfied with the service they received, compared to the Scottish average of 88.0%.

Neighbourhoods

Percentage of anti-social behaviour cases resolved

100.0% of anti-social behaviour cases relating to this landlord were resolved, compared to the national average of 94.2%.

Value for money

Total rent collected

The amount of money this landlord collected for current and past rent was equal to 99.4% of the total rent it was due in the year, compared to the Scottish average of 99.0%.

Rent not collected: empty homes

It did not collect 0.2% of rent due because homes were empty, compared to the Scottish average of 1.4%.

Re-let homes

It took an average of 16.0 days to re-let homes, compared to the Scottish average of 55.6 days.

Landlord details

RSL Registration Number
216
Landlord Name
Blairtummock Housing Association Ltd
Senior Officer
Ms Jacqui O'Rourke
Date Registered
4 Dec 1989
FCA / Company Number
2354RS
Scottish Charity Number
SC036997
Landlord type
Mainstream
Constitution Type
Registered Society - Charitable - General
Clients
General
Settlement
Urban
Asset Owning
Yes
National Operator
No
Statutory Intervention
No
Systemic Importance
No
Annual Turnover
£3.25 million
Debt per unit
£4,425
Total staff employed by the RSL
13.00 (FTE)
Units partly owned
19
Registered address
45 Boyndie Street, Easterhouse, Glasgow, G34 9JL
Correspondence address
45 Boyndie Street, Easterhouse, Glasgow, G34 9JL

Housing stock

Housing stock (as at 31 March 2023)

Local authority area Self-contained units Non self-contained units Non self-contained bed spaces
Glasgow City 701 3 6
Total 701 3 6
Type of provision Self-contained units Non self-contained units Non self-contained bed spaces
General 563 0 0
Sheltered 3 0 0
Very Sheltered 0 3 6
Sheltered Wheelchair 0 0 0
Amenity Housing 5 0 0
Community Alarm 0 0 0
Wheelchair 9 0 0
Ambulant Disabled 121 0 0
Other Specially Adapted 0 0 0
Total 701 3 6

Engagement Plan

Find out why we're engaging with this landlord, what it needs to do, and what information it needs to send to us.

Assurance Statement

Read this landlords annual statement about whether it meets the Regulatory Standards.

Accounts

Read this landlord's audited financial statements.

Rules

Find out more about how this landlord is governed and run.