Engagement plan from 1 April 2026 to 31 March 2027

Landlord name

East Renfrewshire Council

Publication date

02 April 2026

Why we are engaging with East Renfrewshire Council (East Renfrewshire) 

We are engaging with East Renfrewshire about itsservices for people who are homeless. 

The context in which local authorities are delivering services to people who are experiencing homelessness has become increasingly challenging in the last few years. In our December 2023 update to our thematic report on homelessness services in Scotland we set out that there is a heightened risk of systemic failure impacting the delivery of some local authorities’ services to people experiencing homelessness. By this we mean that there is a risk that the demands on some local authorities could shortly exceed their capacity to respond. This remains the case at East Renfrewshire. We will continue to monitor, assess and report on East Renfrewshire’s performance in discharging its duties to people who are homeless.  

During 2025/26, we reviewed and compared the data for all local authorities from the Scottish Government’s national homelessness statistics. We also spoke to all local authorities to gather further information and assurance about their homelessness services.  

In 2026/27, we will engage with East Renfrewshire about the following areas: 

  • East Renfrewshire’s assessment of homeless applications; and 

  • outcomes for people who are homeless. 

What East Renfrewshire must do 

East Renfrewshire must:  

  • send us the information we require in relation to its homelessness service; 

  • continue best efforts to meet its statutory duty to provide temporary accommodation when it should and to comply with the Unsuitable Accommodation Order; and 

  • keep us updated on its capacity to meet its statutory duty to provide temporary accommodation when it should and to comply with the Unsuitable Accommodation Order.  

What we will do  

We will:  

  • review the information East Renfrewshire provides about its homelessness service and engage as necessary;  

  • meet with East Renfrewshire on a quarterly basis to discuss its homelessness service, and in particular seek assurance about its best efforts to provide suitable temporary accommodation, and engage as necessary; and 

  • update our published engagement plan in the light of any material change to our planned engagement with East Renfrewshire. 

Regulatory Returns  

East Renfrewshire must provide us with the following annual regulatory returns:

  • Annual Assurance Statement; and   

  • Annual Return on the Charter. 

It should also notify us of any material changes to its Annual Assurance Statement, and any tenant and resident safety matter which has been reported to or is being investigated by the Health and Safety Executive or reports from regulatory or statutory authorities or insurance providers, relating to safety concerns. 

Our lead officer for East Renfrewshire Council is:

Stephen Lalley

Regulation Manager