Engagement plan from 1 April 2026 to 31 March 2027

Landlord name

Moray Council

Publication date

02 April 2026

Why we are engaging with Moray Council (Moray) 

We are engaging with Moray about itsservices for people who are homeless and tenant and resident safety. 

During 2025/26, we reviewed and compared the data for all local authorities from the Scottish Government’s national homelessness statistics. We also spoke to all local authorities to gather further information and assurance about their homelessness services.  

In 2026/27, we will engage with Moray about its assessment of homeless applications. 

A significant number of Moray’s tenants’ homes do not fully comply with electrical safety requirements, which came into force in early 2022 and form part of the Scottish Housing Quality Standard. Moray is progressing inspections to provide Electrical Installation Condition Reports in all of its tenants’ homes.   

We are engaging with Moray to monitor its progress in completing this outstanding work as quickly as possible and maintaining future compliance. 

What Moray must do 

Moray must:  

  • send us the information we require in relation to its homelessness service;  

  • tell us about any emerging issues preventing it from fulfilling its statutory duty to provide temporary accommodation when it should and comply with the Unsuitable Accommodation Order;  

  • complete the outstanding electrical safety work as quickly as possible; and 

  • send us monthly updates on progress on achieving compliance with electrical safety requirements. Each update should include the latest projected timescale for achieving full compliance. 

What we will do  

We will:  

  • review the information Moray provides about its homelessness service; 

  • meet with Moray by 31 July 2026 to discuss its homelessness service and engage as necessary; 

  • meet with Moray to seek assurance if it does not provide temporary accommodation when it should, or if it breaches the Unsuitable Accommodation Order;  

  • review Moray's progress with its plan to achieve and maintain compliance with electrical safety requirements and engage as necessary; and 

  • update our published engagement plan in the light of any material change to our planned engagement with Moray. 

Regulatory Returns  

Moray must provide us with the following annual regulatory returns: 

  • Annual Assurance Statement; and   

  • Annual Return on the Charter. 

It should also notify us of any material changes to its Annual Assurance Statement, and any tenant and resident safety matter which has been reported to or is being investigated by the Health and Safety Executive or reports from regulatory or statutory authorities or insurance providers, relating to safety concerns. 

Our lead officer for Moray Council is:

Nicola McKeand

Regulation Manager