Yorkhill Housing Association Ltd

Correspondence address

1271 Argyle Street
Glasgow
G3 8TH

Email address

administration@yorkhillha.org

Phone number

0141 285 7910

Website

https://yorkhillha.org

Assurance statement 2024/2025

Each year landlords tell us how they are meeting regulatory requirements

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Engagement plan from 1 April 2025 to 31 March 2026

Engagement plans describe our work with each social landlord

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Homes and rents

At 31 March 2025 this landlord owned 467 homes.

The total rent due to this landlord for the year was £2,230,012.

The landlord increased its weekly rent on average by 3.5% from the previous year.

Average weekly rents

Size of home Number of homes owned This landlord Scottish average Difference from Scottish average
1 apartment 16 £76.66 £87.12 -12.0%
2 apartment 313 £90.36 £93.27 -3.1%
3 apartment 120 £98.65 £96.00 2.8%
4 apartment 13 £110.59 £104.51 5.8%
5 apartment 5 £114.96 £115.58 -0.5%

Tenant satisfaction

Of the tenants who responded to this landlord's most recent satisfaction survey:

Overall service

91.7% said they were satisfied with the overall service it provided, compared to the Scottish average of 86.9%.

Keeping tenants informed

87.5% felt that this landlord was good at keeping them informed about its services and outcomes compared to the Scottish average of 90.0%.

Opportunities to participate

87.5% of tenants were satisfied with the opportunities to participate in this landlord's decision making, compared to the Scottish average of 86.3%.

Quality and maintenance of homes

Scottish Housing Quality Standard

77.3% of this landlord's homes met the Scottish Housing Quality Standard compared to the Scottish average of 87.2%.

Emergency repairs

The average time this landlord took to complete emergency repairs was 1.6 hours, compared to the Scottish average of 3.9 hours.

Non-emergency repairs

The average time this landlord took to complete non-emergency repairs was 2.2 days, compared to the Scottish average of 9.1 days.

Reactive repairs 'right first time'

This landlord completed 98.1% of reactive repairs 'right first time' compared to the Scottish average of 88.0%.

Repair or maintenance satisfaction

97.0% of tenants who had repairs or maintenance carried out were satisfied with the service they received, compared to the Scottish average of 86.8%.

Neighbourhoods

Percentage of anti-social behaviour cases resolved

96.0% of anti-social behaviour cases relating to this landlord were resolved, compared to the national average of 93.4%.

Value for money

Total rent collected

The amount of money this landlord collected for current and past rent was equal to 100.4% of the total rent it was due in the year, compared to the Scottish average of 100.2%.

Rent not collected: empty homes

It did not collect 0.2% of rent due because homes were empty, compared to the Scottish average of 1.3%.

Re-let homes

It took an average of 5.7 days to re-let homes, compared to the Scottish average of 60.6 days.

Landlord details

RSL Registration Number
209
Landlord Name
Yorkhill Housing Association Ltd
Senior Officer
Mr Tony Mallaghan
Date Registered
8 Dec 1988
FCA / Company Number
2302RS
Scottish Charity Number
SC040346
Landlord type
Mainstream
Constitution Type
Registered Society - Charitable - General
Clients
General
Settlement
Urban
Asset Owning
Yes
National Operator
No
Statutory Intervention
No
Systemic Importance
No
Annual Turnover
£2.24 million
Debt per unit
£1,938
Total staff employed by the RSL
19.00 (FTE)
Units partly owned
0
Registered address
1271 Argyle Street, Glasgow, G3 8TH
Correspondence address
1271 Argyle Street, Glasgow, G3 8TH

Housing stock

Local authority area Self-contained units Non self-contained units Non self-contained bed spaces
Glasgow City 467 0 0
Total 467 0 0
Type of provision Self-contained units Non self-contained units Non self-contained bed spaces
General 461 0 0
Sheltered 0 0 0
Very Sheltered 0 0 0
Sheltered Wheelchair 0 0 0
Amenity Housing 0 0 0
Community Alarm 0 0 0
Wheelchair 4 0 0
Ambulant Disabled 2 0 0
Other Specially Adapted 0 0 0
Total 467 0 0

Engagement Plan

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Assurance Statement

Read this landlords annual statement about whether it meets the Regulatory Standards.

Accounts

Read this landlord's audited financial statements.

Rules

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