Publications
Conducting surveys of tenants and service users
A guide for local authorities and RSLs on designing and conducting surveys of tenants and other service users.
Updated 29 May 2016 Advice for landlords
National Report on the Scottish Social Housing Charter - 2014-15
Updated 09 February 2016 National reports
National Report on the Scottish Social Housing Charter 2014-15 - A summary for tenants and service users
Updated 05 February 2016 National reports
Recommended Practice - Business Planning - December 2015
Updated 14 December 2015 Advice for landlords
Gypsy/Travellers in Scotland
We look at how social landlords in Scotland manage and maintain sites for Gypsy/Travellers.
Updated 04 November 2015 National reports
Equalities Statement 2015-2018
Updated 08 October 2015 Corporate publications
National Report on the Scottish Social Housing Charter 13-14 - A summary for tenants and service users
Updated 28 April 2015 National reports
How we will deal with whistleblowing concerns about your organisation
How we deal with whistleblowing concerns about your organisation.
Updated 27 April 2015 Statutory guidance for landlords
Freedom of Information Request - 10 November 2014
Updated 10 November 2014 Corporate publications
Charter data corrections policy
How to make a correction or corrections to your Annual Return on the Charter or ARC.
Updated 31 October 2014 Advice for landlords