Significant Performance Failures: Factsheet for tenants
This factsheet includes information for landlords to share with their tenants and service users about what a Significant Performance Failure is and how to report them to us.
Openness and Accessibility in Scottish Social Housing
We look at the openness and accessibility of social housing in Scotland.
National Report on the Scottish Social Housing Charter - Headline Findings - 2015-16
Use of equalities information by Scottish social landlords
We explore how social landlords gather, assess, and report on equalities.
Conducting surveys of tenants and service users
A guide for local authorities and RSLs on designing and conducting surveys of tenants and other service users.
National Report on the Scottish Social Housing Charter - 2014-15
National Report on the Scottish Social Housing Charter 2014-15 - A summary for tenants and service users
Recommended Practice - Business Planning - December 2015
Gypsy/Travellers in Scotland
We look at how social landlords in Scotland manage and maintain sites for Gypsy/Travellers.