Publications

Review of factoring services in Scotland

A summary of the findings of our national survey of almost 200 social landlords on how they deliver factoring services.

Updated 29 November 2017 National reports

Annual Report and Accounts 2016-17

Updated 02 October 2017 Corporate publications

National Report on the Scottish Social Housing Charter - Headline Findings - 2016-17

Updated 31 August 2017 National reports

National Panel of Tenants and Service Users - Year 4 - July 2017

Read the findings from the fourth year of research with the National Panel of Tenants and Service Users.

Updated 25 August 2017 Corporate publications

Self-assessing against the Regulatory Standards

We looked at how how RSLs self-assess against Regulatory Standards. We found that self-assessing against Regulatory Standards of governance and financial management helps landlords improve their governance.

Updated 07 August 2017 National reports

National Panel of Tenants and Service Users - Year 3 - July 2016

Read the findings of our research from year three of the National Panel of Tenants and Service Users.

Updated 28 July 2017 Corporate publications

Statutory intervention at Wellhouse Housing Association

Updated 22 June 2017 National reports

Fire Safety Advice for all social landlords

Updated 16 June 2017 Archived publications

Development of affordable housing

We highlight positive practice for landlords developing new homes.

Updated 22 March 2017 National reports

Complaints handling by Scottish Social Landlords

We examine how Scottish social landlords deliver apply the standards in the Scottish Social Housing Charter and the Scottish Public Services Ombudsman's Model Complaints Handling Policy.

Updated 28 February 2017 National reports