How we work

Advice and guidance for social landlords about how we regulate.

How we use our statutory powers

Updated 12 October 2021 Advice for landlords

How we use our statutory powers

Information about whistleblowing

Information for potential whistleblowers.

Updated 24 February 2022 Advice for landlords

Information about whistleblowing

How we will deal with whistleblowing concerns about your organisation

How we deal with whistleblowing concerns about your organisation.

Updated 24 February 2022 Statutory guidance for landlords

How we will deal with whistleblowing concerns about your organisation

Statutory managers list

The statutory managers we will select from if we need to make a statutory appointment in a landlord to safeguard the interests of tenants and service users.

Updated 09 January 2024

Statutory managers list

Statutory appointee information note

Information about what's involved in being a statutory appointee to a registered social landlord.

Updated 25 July 2019 Corporate publications

Statutory appointee information note

How we assess risk in local authorities

How we asses risk in local authorities housing and homelessness services.

Updated 18 April 2019 Advice for landlords

How we assess risk in local authorities

Dealing with potentially serious issues in RSLs

How we will deal with potentially serious issues in RSLs.

Updated 18 April 2019 Advice for landlords

Dealing with potentially serious issues in RSLs

Significant Performance Failures: Information for social landlords

Information for landlords about how we deal with Significant Performance Failures (SPFs).

Updated 20 April 2022 Advice for landlords

Significant Performance Failures: Information for social landlords