Publications
Social landlords performance against the first three years of the Scottish Social Housing Charter - November 2016
We look back at social landlords performance over the first three years of the Charter from 2013-2016.
Updated 15 November 2016 National reports
How social landlords consult tenants about rent increases
We examine how social landlords consult tenants about increases in the rent they pay.
Updated 07 November 2016 National reports
Gypsy/Traveller information poster
Updated 12 October 2016 Information for tenants
Statutory intervention at Muirhouse Housing Association
Updated 29 September 2016 National reports
Significant Performance Failures: Information for social landlords
Information for landlords about how we deal with Significant Performance Failures (SPFs).
Updated 22 September 2016 Advice for landlords
Significant Performance Failures: Factsheet for tenants
This factsheet includes information for landlords to share with their tenants and service users about what a Significant Performance Failure is and how to report them to us.
Updated 22 September 2016 Information for tenants
Openness and Accessibility in Scottish Social Housing
We look at the openness and accessibility of social housing in Scotland.
Updated 12 September 2016 National reports
National Report on the Scottish Social Housing Charter - Headline Findings - 2015-16
Updated 31 August 2016 National reports
Conducting surveys of tenants and service users
A guide for local authorities and RSLs on designing and conducting surveys of tenants and other service users.
Updated 29 May 2016 Advice for landlords
Feedback and complaints about us
Updated 30 March 2016 Corporate publications