Contact us

If you have a complaint about your landlord, please contact them directly and follow their formal complaints procedures. Find out more about how to complain about a landlord or watch our short video.  

If you are a landlord experiencing a problem with our portal, contact your own portal administrator first for help, if they cannot help, please check the portal home page for known issues and information about how to get help. 

We can be contacted through ContactScotland-BSL