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Homes and rents

At 31 March 2020 this landlord owned 4 homes.

The total rent due to this landlord for the year was £9,374,638.

The landlord increased its weekly rent on average by 1.7% from the previous year.

Average weekly rents

Size of home Number of homes owned This landlord Scottish average Difference from Scottish average
1 apartment - - £73.47 N/A
2 apartment 4 £361.06 £78.65 359.1%
3 apartment - - £82.26 N/A
4 apartment - - £89.76 N/A
5 apartment - - £98.69 N/A

Tenant satisfaction

Of the tenants who responded to this landlord's most recent satisfaction survey:

Overall service

-% said they were satisfied with the overall service it provided, compared to the Scottish average of 89.2%.

Keeping tenants informed

-% felt that this landlord was good at keeping them informed about its services and outcomes compared to the Scottish average of 92.0%.

Opportunities to participate

-% of tenants were satisfied with the opportunities to participate in this landlord's decision making, compared to the Scottish average of 87.2%.

Quality and maintenance of homes

Scottish Housing Quality Standard

75.0% of this landlord's homes met the Scottish Housing Quality Standard compared to the Scottish average of 94.4%.

Emergency repairs

The average time this landlord took to complete emergency repairs was 0.9 hours, compared to the Scottish average of 3.6 hours.

Non-emergency repairs

The average time this landlord took to complete emergency repairs was 1.1 days, compared to the Scottish average of 6.4 days.

Reactive repairs 'right first time'

This landlord completed 100.0% of reactive repairs 'right first time' compared to the Scottish average of 92.4%.

Repair or maintenance satisfaction

100.0% of tenants who had repairs or maintenance carried out were satisfied with the service they received, compared to the Scottish average of 91.3%.

Neighbourhoods

Value for money

Total rent collected

The amount of money this landlord collected for current and past rent was equal to 100.7% of the total rent it was due in the year, compared to the Scottish average of 99.3%.

Rent not collected: empty homes

It did not collect 2.9% of rent due because homes were empty, compared to the Scottish average of 1.2%.

Re-let homes

It took an average of 10.8 days to re-let homes, compared to the Scottish average of 31.8 days.

Landlord details

RSL Registration Number
72
Landlord Name
Blue Triangle (Glasgow) Housing Association Ltd
Senior Officer
Ms Fiona Stringfellow
FCA / Company Number
1835RS
Scottish Charity Number
SC010858
Landlord type
Mainstream
Constitution Type
I&P - Charitable - General
Clients
Supported
Settlement
Urban
Asset Owning
Yes
National Operator
Yes
Statutory Intervention
No
Systemic Importance
No
Annual Turnover
£8.91 million
Debt per unit
£0
Total staff employed by the RSL
210.50 (FTE)
Units partly owned
0
Registered address
3rd Floor, 100 Berkeley Street, Glasgow, G3 7HU
Correspondence address
3rd Floor, 100 Berkeley Street, Glasgow, G3 7HU

Housing stock

Local authority area Self-contained units Non self-contained units Non self-contained bed spaces
Argyll and Bute 0 4 32
East Ayrshire 4 1 6
East Lothian 0 2 12
Glasgow City 0 2 31
North Lanarkshire 0 1 13
South Ayrshire 0 1 11
South Lanarkshire 0 1 10
Total 4 12 115
Type of provision Self-contained units Non self-contained units Non self-contained bed spaces
General 0 0 0
Sheltered 0 0 0
Very Sheltered 0 0 0
Sheltered Wheelchair 0 0 0
Amenity Housing 4 12 115
Community Alarm 0 0 0
Wheelchair 0 0 0
Ambulant Disabled 0 0 0
Other Specially Adapted 0 0 0
Total 4 12 115