Blue Triangle (Glasgow) Housing Association Ltd

Correspondence address

3rd Floor
100 Berkeley Street
Glasgow
G3 7HU

Email address

admin@btha.org.uk

Phone number

0141 221 8365

Website

www.bluetriangle.org.uk

Assurance statement 2023/2024

Each year landlords tell us how they are meeting regulatory requirements

PDF 122KB

Engagement plan from 31 March 2023 to 31 March 2024

Engagement plans describe our work with each social landlord

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Homes and rents

At 31 March 2023 this landlord owned 4 homes.

The total rent due to this landlord for the year was £10,755,884.

The landlord increased its weekly rent on average by 10.0% from the previous year.

Average weekly rents

Size of home Number of homes owned This landlord Scottish average Difference from Scottish average
1 apartment - - £78.26 N/A
2 apartment 4 £395.07 £83.46 373.4%
3 apartment - - £86.28 N/A
4 apartment - - £93.96 N/A
5 apartment - - £103.72 N/A

Tenant satisfaction

Of the tenants who responded to this landlord's most recent satisfaction survey:

Overall service

97.6% said they were satisfied with the overall service it provided, compared to the Scottish average of 86.7%.

Keeping tenants informed

96.8% felt that this landlord was good at keeping them informed about its services and outcomes compared to the Scottish average of 89.7%.

Opportunities to participate

96.0% of tenants were satisfied with the opportunities to participate in this landlord's decision making, compared to the Scottish average of 85.9%.

Quality and maintenance of homes

Scottish Housing Quality Standard

75.0% of this landlord's homes met the Scottish Housing Quality Standard compared to the Scottish average of 79.0%.

Emergency repairs

The average time this landlord took to complete emergency repairs was 0.9 hours, compared to the Scottish average of 4.2 hours.

Non-emergency repairs

The average time this landlord took to complete non-emergency repairs was 1.1 days, compared to the Scottish average of 8.7 days.

Reactive repairs 'right first time'

This landlord completed 100.0% of reactive repairs 'right first time' compared to the Scottish average of 87.8%.

Repair or maintenance satisfaction

100.0% of tenants who had repairs or maintenance carried out were satisfied with the service they received, compared to the Scottish average of 88.0%.

Neighbourhoods

Percentage of anti-social behaviour cases resolved

100.0% of anti-social behaviour cases relating to this landlord were resolved, compared to the national average of 94.2%.

Value for money

Total rent collected

The amount of money this landlord collected for current and past rent was equal to 96.2% of the total rent it was due in the year, compared to the Scottish average of 99.0%.

Rent not collected: empty homes

It did not collect 4.0% of rent due because homes were empty, compared to the Scottish average of 1.4%.

Re-let homes

It took an average of 39.0 days to re-let homes, compared to the Scottish average of 55.6 days.

Landlord details

RSL Registration Number
72
Landlord Name
Blue Triangle (Glasgow) Housing Association Ltd
Senior Officer
Mr Gary Meek
Date Registered
26 Jan 1976
FCA / Company Number
1835RS
Scottish Charity Number
SC010858
Landlord type
Mainstream
Constitution Type
I&P - Charitable - General
Clients
Supported
Settlement
Urban
Asset Owning
Yes
National Operator
Yes
Statutory Intervention
No
Systemic Importance
No
Annual Turnover
£9.95 million
Debt per unit
£0
Total staff employed by the RSL
292.00 (FTE)
Units partly owned
0
Registered address
3rd Floor, 100 Berkeley Street, Glasgow, G3 7HU
Correspondence address
3rd Floor, 100 Berkeley Street, Glasgow, G3 7HU

Housing stock

Housing stock (as at 31 March 2023)

Local authority area Self-contained units Non self-contained units Non self-contained bed spaces
Argyll and Bute 0 4 32
East Ayrshire 4 1 6
East Lothian 0 2 12
Glasgow City 0 3 31
North Lanarkshire 0 1 13
South Ayrshire 0 1 11
South Lanarkshire 0 1 10
Total 4 13 115
Type of provision Self-contained units Non self-contained units Non self-contained bed spaces
General 0 0 0
Sheltered 0 0 0
Very Sheltered 0 0 0
Sheltered Wheelchair 0 0 0
Amenity Housing 4 13 115
Community Alarm 0 0 0
Wheelchair 0 0 0
Ambulant Disabled 0 0 0
Other Specially Adapted 0 0 0
Total 4 13 115

Engagement Plan

Find out why we're engaging with this landlord, what it needs to do, and what information it needs to send to us.

Assurance Statement

Read this landlords annual statement about whether it meets the Regulatory Standards.

Accounts

Read this landlord's audited financial statements.

Rules

Find out more about how this landlord is governed and run.