Dalmuir Park Housing Association Ltd
Correspondence address
Beardmore House
631 Dumbarton Road
Dalmuir
G81 4EU
Email address
Phone number
Website
Homes and rents
At 31 March 2019 this landlord owned 658 homes.
The total rent due to this landlord for the year was £2,701,464.
The landlord increased its weekly rent on average by 2.9% from the previous year.
Average weekly rents
Tenant satisfaction
Of the tenants who responded to this landlord's most recent satisfaction survey:
Overall service
95.6% said they were satisfied with the overall service it provided, compared to the Scottish average of 90.1%.
Keeping tenants informed
99.0% felt that this landlord was good at keeping them informed about its services and outcomes compared to the Scottish average of 91.6%.
Opportunities to participate
98.0% of tenants were satisfied with the opportunities to participate in this landlord's decision making, compared to the Scottish average of 86.5%.
Quality and maintenance of homes
Scottish Housing Quality Standard
100.0% of this landlord's homes met the Scottish Housing Quality Standard compared to the Scottish average of 93.7%.
Emergency repairs
The average time this landlord took to complete emergency repairs was 2.0 hours, compared to the Scottish average of 3.7 hours.
Non-emergency repairs
The average time this landlord took to complete emergency repairs was 4.1 days, compared to the Scottish average of 6.6 days.
Reactive repairs 'right first time'
This landlord completed 91.5% of reactive repairs 'right first time' compared to the Scottish average of 92.5%.
Repair or maintenance satisfaction
94.5% of tenants who had repairs or maintenance carried out were satisfied with the service they received, compared to the Scottish average of 91.7%.
Neighbourhoods
Anti-socal behaviour
For every 100 of this landlord's homes, 0.6 cases of anti-social behaviour were reported in the last year.
Cases resolved
50.0% of these cases were resolved, compared to the Scottish figure of 87.9%.
Value for money
Total rent collected
The amount of money this landlord collected for current and past rent was equal to 98.5% of the total rent it was due in the year, compared to the Scottish average of 99.1%.
Rent not collected: empty homes
It did not collect 0.4% of rent due because homes were empty, compared to the Scottish average of 0.9%.
Re-let homes
It took an average of 14.2 days to re-let homes, compared to the Scottish average of 31.9 days.
Landlord details
- RSL Registration Number
- 98
- Landlord Name
- Dalmuir Park Housing Association Ltd
- Senior Officer
- Mrs Anne Marie Brown
- FCA / Company Number
- 1917RS
- Scottish Charity Number
- SC033471
- Landlord type
- Mainstream
- Constitution Type
- I&P - Charitable - General
- Clients
- General
- Settlement
- Urban
- Asset Owning
- Yes
- National Operator
- No
- Statutory Intervention
- No
- Systemic Importance
- No
- Annual Turnover
- £3.73 million
- Debt per unit
- £777
- Total staff employed by the RSL
- 24.51 (FTE)
- Residential properties factored
- 147
- Units partly owned
- 26
- Registered address
- Beardmore House, 631 Dumbarton Road, Dalmuir, G81 4EU
- Correspondence address
- Beardmore House, 631 Dumbarton Road, Dalmuir, G81 4EU
Housing stock
Engagement Plan
Find out why we're engaging with this landlord, what it needs to do, and what information it needs to send to us.
Regulation Plans
Find out about our past engagement with this landlord. We now publish information about our engagement with registered social landlords and local authorities in our Engagement Plans.
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Regulation Plan from 06/06/2018 to 28/03/2019 (High engagement)
PDF142KB -
Regulation Plan from 28/03/2018 to 05/06/2018 (High engagement)
PDF155KB -
Regulation Plan from 08/12/2017 to 29/03/2018 (High engagement)
PDF145KB -
Regulation Plan from 03/08/2017 to 07/12/2017 (Medium engagement)
PDF139KB -
Regulation Plan from 03/04/2012 to 22/08/2012 (Medium engagement)
PDF78KB -
Regulation Plan from 30/03/2011 to 02/04/2012 (Medium engagement)
PDF31KB
Annual Return On The Charter
Read all the information this landlord sent us about its performance against the Scottish Social Housing Charter.
Assurance Statement
Read this landlords annual statement about whether it meets the Regulatory Standards.
Accounts
Read this landlord's audited financial statements.
Rules
Find out more about how this landlord is governed and run.