Engagement plan from 31 March 2021 to 30 March 2022

Landlord name

East Dunbartonshire Council

Publication date

31 March 2021

Why we are engaging with East Dunbartonshire Council (East Dunbartonshire)

We are engaging with East Dunbartonshire about its services for people who are homeless and its performance in service quality.

COVID-19 has significantly impacted the services provided by social landlords in 2020 and will continue to influence how services are provided in 2021.  We will continue to monitor, assess and report upon how each landlord is responding and we will keep our regulatory engagement under review so that we can continue to respond to the challenges of COVID-19.

We have reviewed the information on homelessness in the COVID-19 monthly returns.  We will discuss with East Dunbartonshire the impact of the pandemic on outcomes for people who are threatened with, or are experiencing, homelessness, how it is working with its Registered Social Landlord partners to provide accommodation, and review our engagement.

We reviewed and compared the 2019/20 performance of all social landlords using information from the Annual Return on the Charter and considered other information we have received from landlords in the last year in relation to tenant and resident safety.  We are engaging with East Dunbartonshire about its management of gas safety checks.

What East Dunbartonshire must do

East Dunbartonshire must provide us with the information we may require in relation to its compliance with its statutory duty to complete gas safety checks.

What we will do

We will:

  • meet with East Dunbartonshire to discuss its homelessness service and decide whether we require any additional assurance;
  • review the information we receive from East Dunbartonshire Council about its statutory duty to complete gas safety checks and meet with it to discuss this; and
  • update our published engagement plan in light of any material change to our planned engagement with East Dunbartonshire.

Regulatory returns

East Dunbartonshire must provide us with the following annual regulatory returns and alert us to notifiable events as appropriate:

  • Annual Assurance Statement; and
  • Annual Return on the Charter.

It should also notify us of any material changes to its Annual Assurance Statement, and any tenant and resident safety matter which has been reported to or is being investigated by the Health and Safety Executive or reports from regulatory or statutory authorities or insurance providers, relating to safety concerns.

Our lead officer for East Dunbartonshire Council is:

Paul Milligan

Regulation Manager

Buchanan House
58 Port Dundas Road
G4 0HF

0141 242 5869