Engagement plan from 1 April 2024 to 31 March 2025

Landlord name

Moray Council

Publication date

02 April 2024

Why we are engaging with Moray Council (Moray) 

We are engaging with Moray about its services for people who are homeless and tenant and resident safety.  

During 2023/24, we reviewed and compared the data for all local authorities from the Scottish Government’s national homelessness statistics.  We also spoke to all local authorities to gather further information and assurance about their homelessness services. To assess the risks to people who are threatened with or experiencing homelessness we will engage with all local authorities during 2024/25 with a focus on the provision of appropriate temporary accommodation. 

Moray has told us that a significant number of its tenants’ homes do not fully comply with electrical safety requirements which came into force in early 2022 and form part of the Scottish Housing Quality Standard. Moray is currently progressing inspections to provide Electrical Installation Condition Reports in all of its tenants’ homes.   

What Moray must do 

Moray must: 

  • send us the information we require in relation to its homelessness service; 
  • tell us about any emerging issues preventing it from fulfilling its statutory duty to provide temporary accommodation when it should and comply with the Unsuitable Accommodation Order; and 
  • send us monthly updates on progress on achieving compliance with electrical safety requirements. 

What we will do 

We will: 

  • meet with Moray to discuss its homelessness service and decide whether we require any additional assurance; 
  • meet with Moray to seek assurance if it does not provide temporary accommodation when it should, or if it breaches the Unsuitable Accommodation Order; 
  • review Moray's progress on achieving compliance with electrical safety requirements and engage as necessary; and 
  • update our published engagement plan in the light of any material change to our planned engagement with Moray. 

Regulatory returns  

Moray must provide us with the following annual regulatory returns: 

  • Annual Assurance Statement; and  
  • Annual Return on the Charter. 

It should also notify us of any material changes to its Annual Assurance Statement, and any tenant and resident safety matter which has been reported to or is being investigated by the Health and Safety Executive or reports from regulatory or statutory authorities or insurance providers, relating to safety concerns.  

Our lead officer for Moray Council is:

Nicola McKeand

Regulation Manager