Rural Stirling Housing Association Ltd
Correspondence address
Stirling Road
Doune
Perthshire
FK16 6AA
Email address
Phone number
Website
Homes and rents
At 31 March 2025 this landlord owned 685 homes.
The total rent due to this landlord for the year was £3,552,398.
The landlord increased its weekly rent on average by 6.5% from the previous year.
Average weekly rents
Tenant satisfaction
Of the tenants who responded to this landlord's most recent satisfaction survey:
Overall service
90.9% said they were satisfied with the overall service it provided, compared to the Scottish average of 86.9%.
Keeping tenants informed
94.9% felt that this landlord was good at keeping them informed about its services and outcomes compared to the Scottish average of 90.0%.
Opportunities to participate
97.8% of tenants were satisfied with the opportunities to participate in this landlord's decision making, compared to the Scottish average of 86.3%.
Quality and maintenance of homes
Scottish Housing Quality Standard
97.1% of this landlord's homes met the Scottish Housing Quality Standard compared to the Scottish average of 87.2%.
Emergency repairs
The average time this landlord took to complete emergency repairs was 3.0 hours, compared to the Scottish average of 3.9 hours.
Non-emergency repairs
The average time this landlord took to complete non-emergency repairs was 6.1 days, compared to the Scottish average of 9.1 days.
Reactive repairs 'right first time'
This landlord completed 89.8% of reactive repairs 'right first time' compared to the Scottish average of 88.0%.
Repair or maintenance satisfaction
85.1% of tenants who had repairs or maintenance carried out were satisfied with the service they received, compared to the Scottish average of 86.8%.
Neighbourhoods
Percentage of anti-social behaviour cases resolved
94.1% of anti-social behaviour cases relating to this landlord were resolved, compared to the national average of 93.4%.
Value for money
Total rent collected
The amount of money this landlord collected for current and past rent was equal to 100.2% of the total rent it was due in the year, compared to the Scottish average of 100.2%.
Rent not collected: empty homes
It did not collect 0.5% of rent due because homes were empty, compared to the Scottish average of 1.3%.
Re-let homes
It took an average of 16.0 days to re-let homes, compared to the Scottish average of 60.6 days.
Landlord details
- RSL Registration Number
- 232
- Landlord Name
- Rural Stirling Housing Association Ltd
- Senior Officer
- Ms Donna Birrell
- Date Registered
- 3 Dec 1990
- FCA / Company Number
- 2376RS
- Scottish Charity Number
- SC037849
- Landlord type
- Mainstream
- Constitution Type
- Registered Society - Charitable - General
- Clients
- General
- Settlement
- Rural
- Asset Owning
- Yes
- National Operator
- No
- Statutory Intervention
- No
- Systemic Importance
- No
- Annual Turnover
- £3.98 million
- Debt per unit
- £22,726
- Total staff employed by the RSL
- 15.70 (FTE)
- Units partly owned
- 7
- Registered address
- Stirling Road, Doune, Perthshire, FK16 6AA
- Correspondence address
- Stirling Road, Doune, Perthshire, FK16 6AA
Housing stock
Engagement Plan
Find out why we're engaging with this landlord, what it needs to do, and what information it needs to send to us.
Assurance Statement
Read this landlords annual statement about whether it meets the Regulatory Standards.
Accounts
Read this landlord's audited financial statements.
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Accounts 2023/2024
PDF1MB -
Accounts 2022/2023
PDF19MB -
Accounts 2021/2022
PDF1MB -
Accounts 2020/2021
PDF542KB -
Accounts 2019/2020
PDF8MB -
Accounts 2018/2019
PDF1MB -
Accounts 2017/2018
PDF1MB -
Accounts 2016/2017
PDF6MB -
Accounts 2015/2016
PDF6MB -
Accounts 2014/2015
PDF1MB -
Accounts 2013/2014
PDF1MB -
Accounts 2012/2013
PDF1MB -
Accounts 2011/2012
PDF1MB -
Accounts 2010/2011
PDF1MB -
Accounts 2009/2010
PDF321KB
Rules
Find out more about how this landlord is governed and run.