Housing Regulator publishes Strategy and work plans for 2023/24


24 April 2023

The Scottish Housing Regulator today published its new Strategy and work plans for 2023/24.

The Regulator’s priorities will be:

  • Listening to tenants and service users and working closely with stakeholders.
  • Regulating to support social landlords to meet their obligations and duties for tenants and those who use their housing service, with a focus on:
    • landlords’ discharge of their duties to people who are or have experienced homelessness, with a particular focus on duties to provide appropriate temporary and permanent accommodation;
    • the quality of the homes social landlords provide to their tenants and the standards of Gypsy/Traveller sites, particularly around energy efficiency and the safety of tenants and residents; and
    • landlords being able to achieve the standards and outcomes in the Social Housing Charter and meet their wider obligations, while keeping rents affordable and providing value for money.
  • Reviewing its Regulatory Framework to ensure it remains effective and sustainable, enabling us to do the right things in the right way at the right time.
  • Being an effective public body; and
  • Responding to the Scottish Government’s public sector reform agenda, including helping to shape future private sector regulation.

George Walker, Chair of the Scottish Housing Regulator said:
“Tenants and landlords continue to face enormous challenges. Many tenants are facing genuine hardship. Landlords are continuing to work to deliver homes and services for their tenants whilst tackling high inflation, interest rates, and other challenges including increasing requirements on quality of homes and responding to pressure to keep rents as low as possible.

“We have produced it as a one year strategy to allow us both flexibility to respond to emerging priorities during a challenging period and to carry out a periodic review of our Regulatory Framework. When we implement the reviewed Framework in April 2024 we will introduce a longer term strategy aligned to that.

“During the year ahead, we will continue to work closely with tenants, landlords and all of our stakeholders in the year ahead as we continue to work to deliver our shared vision of well-run social landlords delivering what tenants and people who are homeless, Gypsy/Travellers and others who use social housing services need and want, and at a price they can afford to pay.”

Read our Strategy 2023/24

Read a summary of our work plans 2023/24

Notes to editors

  1. The Scottish Housing Regulator was established on 1 April 2011 under the Housing (Scotland) Act 2010. Its objective is to safeguard and promote the interests of tenants and others who use local authority and RSL housing services. The Regulator operates independently of Scottish Ministers and is accountable directly to the Scottish Parliament. It assumed its full regulatory responsibilities on 1 April 2012. The Regulator consists of the Chair and seven Board members. More information about the Regulator can be found on its website at www.housingregulator.gov.scot
  2. SHR sets out how it regulates social landlords in its published framework – Regulation of Social Housing in Scotland.


Tracy Davren Communications Manager