Regulator to keep tenants and service users at the heart of its work in 2019/20


09 May 2019

The Regulator has today published a summary of what it will do this year. Highlights of the Regulator’s programme include:

  • implementing its new Regulatory Framework;
  • a new three year corporate plan;
  • national charter analysis and individual landlord reports in August;
  • a planned engagement with all RSLs and local authorities set out in its published engagement plans;
  • providing a regulatory status indicating compliance with standards for all RSLs by March 2020; and
  • launching a new website.

As part of the new Regulatory Framework implementation, the Regulator will support RSLs and local authorities to prepare their first annual assurance statements, which it will use to inform its annual risk assessment of all landlords. In March 2020 it will publish a regulatory status for all RSLs. This will set out the level of compliance each RSLs has against SHR’s regulatory standards.

Michael Cameron, Chief Executive said:

“This year we will keep tenants at the heart of our work as we carry out our planned engagement with RSLs and local authorities. It’s an important time for landlords as they work to effectively embed the new requirements over the first year of our new Framework. We will support RSLs and local authorities as they prepare their first annual assurance statements and we work together with SFHA, GWSF and ALACHO to develop a self-assurance toolkit to help boards and committee members to ask the right questions and get the assurance they need.”

Read what we will do in 2019-20

Notes to editors

  1. The Scottish Housing Regulator was established on 1 April 2011 under the Housing (Scotland) Act 2010. Its objective is to safeguard and promote the interests of tenants and others who use local authority and RSL housing services. The Regulator operates independently of Scottish Ministers and is accountable directly to the Scottish Parliament. It assumed its full regulatory responsibilities on 1 April 2012. The Regulator consists of the Chair and eight Board members. More information about the Regulator can be found on its website at
  2. 2. SHR regulates around 160 registered social landlords and the housing activities of 32 local authorities.
  3. 3. SHR sets its approach to regulation in its Regulatory Framework.


Tracy Davren Communications Manager