Technical guidance

Technical guidance and frequently asked questions for social landlords.

How to complete your Annual Return on the Charter (ARC) - Technical Guidance for landlords - January 2026

Updated 22 January 2026 Advice for landlords

How to complete your Annual Return on the Charter (ARC) - Technical Guidance for landlords - January 2026

How to complete your Annual Return on the Charter (ARC) - Tracked changes version - January 2026

Shows all the latest changes.

Updated 22 January 2026 Advice for landlords

How to complete your Annual Return on the Charter (ARC) - Tracked changes version - January 2026

Scottish Social Housing Charter: Your frequently asked questions

We answer your questions about preparing your Annual Return on the Scottish Social Housing Charter.

Updated 01 August 2025

Scottish Social Housing Charter: Your frequently asked questions

Removal from the Register of Social Landlords

Updated 04 July 2025 Advice for landlords

Removal from the Register of Social Landlords

Annual Assurance Statements: Your frequently asked questions

Updated 26 April 2024 Advice for landlords

Annual Assurance Statements: Your frequently asked questions

Advice note on updating figures in the stock return

Updated 29 February 2024 Advice for landlords

Advice note on updating figures in the stock return

Conducting surveys of tenants and service users

A guide for local authorities and RSLs on designing and conducting surveys of tenants and other service users.

Updated 19 January 2023 Advice for landlords

Conducting surveys of tenants and service users

Charter data corrections policy

How to make a correction or corrections to your Annual Return on the Charter or ARC.

Updated 31 October 2014 Advice for landlords

Charter data corrections policy