Annual Assurance Statements: Your frequently asked questions
We answer your questions about completing your Annual Assurance Statements.
Updated 01 April 2019
How to complete your Annual Return on the Charter (ARC), 2020 return
Technical guidance for landlords completing their Annual Return on the Scottish Social Housing Charter (ARC) due in May 2020.
Updated 10 July 2020 Advice for landlords
Charter data corrections policy
How to make a correction or corrections to your Annual Return on the Charter or ARC.
Updated 31 October 2014 Advice for landlords
Scottish Social Housing Charter: Your frequently asked questions
We answer your questions about preparing your Annual Return on the Scottish Social Housing Charter 2020.
Updated 01 April 2019
Conducting surveys of tenants and service users
A guide for local authorities and RSLs on designing and conducting surveys of tenants and other service users.
Updated 29 May 2016 Advice for landlords