Engagement plan from 1 April 2024 to 31 March 2025

Landlord name

East Dunbartonshire Council

Publication date

02 April 2024

Why we are engaging with East Dunbartonshire Council (East Dunbartonshire) 

We are engaging with East Dunbartonshire about its services for people who are homeless and tenant and resident safety.    

During 2023/24, we reviewed and compared the data for all local authorities from the Scottish Government’s national homelessness statistics.  We also spoke to all local authorities to gather further information and assurance about their homelessness services.  To assess the risks to people who are threatened with or experiencing homelessness we will engage with all local authorities during 2024/25 with a focus on the provision of appropriate temporary accommodation. 

We will engage with East Dunbartonshire in particular about the following areas:    

  • how people access the homelessness services provided by East Dunbartonshire; and  
  • East Dunbartonshire’s assessment of homelessness applications.   

East Dunbartonshire does not fully comply with electrical safety requirements which came into force in early 2022 and form part of the Scottish Housing Quality Standard. East Dunbartonshire is currently progressing inspections to provide Electrical Installation Condition Reports in all of its tenants’ homes.   

East Dunbartonshire has told us about challenges it has faced, including accessing tenants’ homes, which has delayed its progress to complete the outstanding works. We expect East Dunbartonshire to have appropriate plans in place to mitigate the delays in progressing these works.   

What East Dunbartonshire must do 

East Dunbartonshire must:  

  • send us the information we require in relation to its homelessness service; 
  • tell us about any emerging issues preventing it from fulfilling its statutory duty to provide temporary accommodation when it should and comply with the Unsuitable Accommodation Order; and 
  • send us monthly updates on progress on achieving compliance with electrical safety requirements. 

What we will do 

We will: 

  • review the information East Dunbartonshire provides about its homelessness service;  
  • meet with East Dunbartonshire by 31 July 2024 to discuss its homelessness service and engage as necessary;  
  • meet with East Dunbartonshire to seek assurance if it does not provide temporary accommodation when it should, or if it breaches the Unsuitable Accommodation Order; 
  • review East Dunbartonshire’s progress on achieving compliance with electrical safety requirements and engage as necessary; and 
  • update our published engagement plan in the light of any material change to our planned engagement with East Dunbartonshire.  

Regulatory returns  

East Dunbartonshire must provide us with the following annual regulatory returns: 

  • Annual Assurance Statement; and  
  • Annual Return on the Charter. 

It should also notify us of any material changes to its Annual Assurance Statement, and any tenant and resident safety matter which has been reported to or is being investigated by the Health and Safety Executive or reports from regulatory or statutory authorities or insurance providers, relating to safety concerns.  


Our lead officer for East Dunbartonshire Council is:

Dean Reynolds

Regulation Manager