Easthall Park Housing Cooperative Ltd

Correspondence address

Glenburn Centre
6 Glenburnie Place
Easthall
G34 9AN

Email address

general@easthallpark.org.uk

Phone number

0141 781 2277

Website

www.easthallpark.org.uk

Assurance statement 2022/2023

Each year landlords tell us how they are meeting regulatory requirements

PDF 83KB

Engagement plan from 31 March 2023 to 31 March 2024

Engagement plans describe our work with each social landlord

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Homes and rents

At 31 March 2022 this landlord owned 695 homes.

The total rent due to this landlord for the year was £275,992,673.

The landlord increased its weekly rent on average by 5.0% from the previous year.

Average weekly rents

Size of home Number of homes owned This landlord Scottish average Difference from Scottish average
1 apartment 17 £43.48 £75.95 -42.8%
2 apartment 83 £69.58 £81.32 -14.4%
3 apartment 390 £72.22 £84.18 -14.2%
4 apartment 153 £87.73 £91.48 -4.1%
5 apartment 52 £95.73 £100.74 -5.0%

Tenant satisfaction

Of the tenants who responded to this landlord's most recent satisfaction survey:

Overall service

89.6% said they were satisfied with the overall service it provided, compared to the Scottish average of 87.7%.

Keeping tenants informed

96.1% felt that this landlord was good at keeping them informed about its services and outcomes compared to the Scottish average of 91.2%.

Opportunities to participate

97.5% of tenants were satisfied with the opportunities to participate in this landlord's decision making, compared to the Scottish average of 86.8%.

Quality and maintenance of homes

Scottish Housing Quality Standard

91.8% of this landlord's homes met the Scottish Housing Quality Standard compared to the Scottish average of 72.9%.

Emergency repairs

The average time this landlord took to complete emergency repairs was 2.7 hours, compared to the Scottish average of 4.2 hours.

Non-emergency repairs

The average time this landlord took to complete emergency repairs was 5.6 days, compared to the Scottish average of 8.9 days.

Reactive repairs 'right first time'

This landlord completed 80.7% of reactive repairs 'right first time' compared to the Scottish average of 88.3%.

Repair or maintenance satisfaction

95.2% of tenants who had repairs or maintenance carried out were satisfied with the service they received, compared to the Scottish average of 88.0%.

Neighbourhoods

Percentage of anti-social behaviour cases resolved

97.8% of anti-social behaviour cases relating to this landlord were resolved, compared to the national average of 94.7%.

Value for money

Total rent collected

The amount of money this landlord collected for current and past rent was equal to 101.3% of the total rent it was due in the year, compared to the Scottish average of 99.3%.

Rent not collected: empty homes

It did not collect 0.2% of rent due because homes were empty, compared to the Scottish average of 1.4%.

Re-let homes

It took an average of 15.7 days to re-let homes, compared to the Scottish average of 51.6 days.

Landlord details

RSL Registration Number
238
Landlord Name
Easthall Park Housing Cooperative Ltd
Senior Officer
Mr Kenny Mollins
Date Registered
19 Sep 1991
FCA / Company Number
2409RS
Landlord type
Mainstream
Constitution Type
I&P - Non-charitable - Co-operative Fully Mutual
Clients
General
Settlement
Urban
Asset Owning
Yes
National Operator
No
Statutory Intervention
No
Systemic Importance
No
Annual Turnover
£3.87 million
Debt per unit
£8,661
Total staff employed by the RSL
21.71 (FTE)
Units partly owned
0
Registered address
Glenburn Centre, 6 Glenburnie Place, Easthall, G34 9AN
Correspondence address
Glenburn Centre, 6 Glenburnie Place, Easthall, G34 9AN

Housing stock

Housing stock (as at 31 March 2022)

Local authority area Self-contained units Non self-contained units Non self-contained bed spaces
Glasgow City 695 0 0
Total 695 0 0
Type of provision Self-contained units Non self-contained units Non self-contained bed spaces
General 695 0 0
Sheltered 0 0 0
Very Sheltered 0 0 0
Sheltered Wheelchair 0 0 0
Amenity Housing 0 0 0
Community Alarm 0 0 0
Wheelchair 0 0 0
Ambulant Disabled 0 0 0
Other Specially Adapted 0 0 0
Total 695 0 0

Engagement Plan

Find out why we're engaging with this landlord, what it needs to do, and what information it needs to send to us.

Assurance Statement

Read this landlords annual statement about whether it meets the Regulatory Standards.

Accounts

Read this landlord's audited financial statements.

Rules

Find out more about how this landlord is governed and run.