Engagement plan from 31 March 2023 to 31 March 2024

Landlord name

North Ayrshire Council

Publication date

31 March 2023

Why we are engaging with North Ayrshire Council (North Ayrshire)  

We are engaging with North Ayrshire about its services for people who are homeless and tenant and resident safety. 

During 2022/23 we reviewed and compared the data for all local authorities from the Scottish Government’s national homelessness statistics and the Annual Returns on the Charter. We also spoke to all local authorities to gather further information and assurance about their homelessness services. To assess the risks to people who are threatened with or experiencing homelessness we will engage with all local authorities during 2023/24 with a focus on the provision of appropriate temporary accommodation.  

North Ayrshire does not fully comply with the electrical safety and fire detection requirements of the Scottish Housing Quality Standard. North Ayrshire is currently progressing inspections to provide Electrical Installation Condition Reports (EICRs) and to install integrated smoke and heat alarms in all of its tenants’ homes.  

What North Ayrshire must do 

North Ayrshire must: 

  • provide us with the information we require in relation to its homelessness service; 
  • make us aware of any emerging issues preventing it from fulfilling its statutory duty to provide temporary accommodation when it should and comply with the Unsuitable Accommodation Order; 
  • comply with electrical safety and fire detection requirements as soon as possible; and   
  • provide us with monthly updates on progress on achieving compliance with electrical safety and fire detection requirements.  

What we will do 

We will: 

  • meet with North Ayrshire to discuss its homelessness service and decide whether we require any additional assurance; 
  • meet with North Ayrshire to seek assurance if it does not provide temporary accommodation when it should, or if it breaches the Unsuitable Accommodation Order; 
  • engage with North Ayrshire to monitor its progress on achieving compliance with electrical safety and fire detection requirements; and 
  • update our published engagement plan in the light of any material change to our planned engagement with North Ayrshire.  

Regulatory returns  

North Ayrshire must provide us with the following annual regulatory returns: 

  • Annual Assurance Statement; and  
  • Annual Return on the Charter.  

It should also notify us of any material changes to its Annual Assurance Statement, and any tenant and resident safety matter which has been reported to or is being investigated by the Health and Safety Executive or reports from regulatory or statutory authorities or insurance providers, relating to safety concerns.  

  

Our lead officer for North Ayrshire Council is:

Joyce Stewart

Regulation Manager