Update to our February 2023 thematic review of homelessness services in Scotland - December 2023
Updated 04 December 2023 National reports
Preparing Annual Assurance Statements : a thematic review
Updated 28 July 2023 National reports
Homelessness services in Scotland: A thematic review - February 2023
Updated 09 February 2023 National reports
Rent increases by Scottish Social Landlords: A thematic review
Updated 08 September 2022 National reports
Report on inquiry into Glasgow City Council's services for people who are experiencing homelessness - November 2020
Updated 04 November 2020 National reports
Tenant Advisors find out how easy it is to find out how to contact a landlord in an emergency
Work by our Tenant Advisors found that most landlords make it easy to contact them in an emergency. Read a short summary of the findings.
Updated 20 December 2018 National reports
Social landlords progress towards meeting minimum site standards for Gypsy/Travellers
We examined social landlords' progress towards the Scottish Government’s minimum site standards. Read our summary findings.
Updated 23 October 2018 National reports
Homelessness information on council websites: a review
Work by our Tenant Advisors found that most councils make it easy it easy to find information about homelessness services on council websites. Read the findings.
Updated 29 June 2018 National reports
Housing people who are homeless in Glasgow
We review how effectively Glasgow City Council and registered social landlords (RSLs) work to secure homes for people who are homeless. Read our findings.
Updated 29 March 2018 National reports
Meeting the Scottish Social Housing Standards at Gypsy/Travellers sites in Scotland
We report on the importance of social landlords meeting the standards and outcomes of the Scottish Social Housing Charter for Gypsy/Travellers in Scotland. Read our report.
Updated 05 March 2018 National reports
Repairs Services in Scotland
We look at how landlords are carrying out repairs and assesses that performance against the standards and outcomes of the Scottish Social Housing Charter. Read our report on the findings.
Updated 15 February 2018 National reports
Gas and tenant safety in social housing in Scotland
We examine how how social landlords are meeting their annual gas safety duties for tenants across Scotland who use gas in their homes. Read our report on the findings.
Updated 07 December 2017 National reports
Review of factoring services in Scotland
A summary of the findings of our national survey of almost 200 social landlords on how they deliver factoring services.
Updated 29 November 2017 National reports
Self-assessing against the Regulatory Standards
We looked at how how RSLs self-assess against Regulatory Standards. We found that self-assessing against Regulatory Standards of governance and financial management helps landlords improve their governance.
Updated 07 August 2017 National reports
Development of affordable housing
We highlight positive practice for landlords developing new homes.
Updated 22 March 2017 National reports
Complaints handling by Scottish Social Landlords
We examine how Scottish social landlords deliver apply the standards in the Scottish Social Housing Charter and the Scottish Public Services Ombudsman's Model Complaints Handling Policy.
Updated 28 February 2017 National reports
Use of equalities information by Scottish social landlords
We explore how social landlords gather, assess, and report on equalities.
Updated 06 June 2016 National reports
Factoring services in Scotland
We look at how social landlords provide and charge for factoring services and how they are applying the standards and outcomes of the Scottish Government’s Scottish Social Housing Charter.
Updated 06 May 2016 National reports
How social landlords consult tenants about rent increases
We examine how social landlords consult tenants about increases in the rent they pay.
Updated 07 November 2016 National reports
Openness and Accessibility in Scottish Social Housing
We look at the openness and accessibility of social housing in Scotland.
Updated 12 September 2016 National reports
Gypsy/Travellers in Scotland
We look at how social landlords in Scotland manage and maintain sites for Gypsy/Travellers.
Updated 04 November 2015 National reports
Housing Options in Scotland
We explore how local authorities deliver Housing Options and it's effectiveness in preventing and alleviating homelessness.
Updated 09 May 2014 National reports
Report on Inquiry into Housing Options and Homeless Service Dumfries and Galloway Council
Updated 05 December 2019 National reports