Feedback and complaints about us

How we handle feedback and complaints.

Published

30 March 2016

Updated

30 March 2016

complaints-handling-procedure-march-2016-1.pdf preview

PDF 631KB complaints-handling-procedure-march-2016-1.pdf

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please get in touch to let us know.

Accessible format request form