Annual Assurance Statements: Your frequently asked questions
Updated 26 April 2024 Advice for landlords
Removal from the Register of Social Landlords
Updated 04 July 2025 Advice for landlords
How to complete your Annual Return on the Charter (ARC) - Clean version
Updated 16 July 2025
How to complete your Annual Return on the Charter (ARC) - Tracked version
Updated 16 July 2025
Advice note on updating figures in the stock return
Updated 29 February 2024 Advice for landlords
Charter data corrections policy
How to make a correction or corrections to your Annual Return on the Charter or ARC.
Updated 31 October 2014 Advice for landlords
Scottish Social Housing Charter: Your frequently asked questions
We answer your questions about preparing your Annual Return on the Scottish Social Housing Charter.
Updated 16 July 2025
Conducting surveys of tenants and service users
A guide for local authorities and RSLs on designing and conducting surveys of tenants and other service users.
Updated 19 January 2023 Advice for landlords