How we involve tenants and service users in our work
Find out how we involve tenants, people who are homeless, Gypsy/Travellers and facored owners in our work.
Updated 01 May 2019 Corporate publications
National Panel of Tenants and Service Users
Find out more about the Panel and how to join.
Updated 01 April 2019
National Panel of Tenants and Service Users - Mini Report - Homelessness Services - Year 6 - August 2019
This report examines people's experiences of using homlessness services.
Updated 16 August 2019 Corporate publications
National Panel of Tenants and Service Users - Mini Report - Tenant Participation and Digital Access - Year 6 - August 2019
Get an insight from the Panel of people's awareness and experiences of tenant participation and access to digital services.
Updated 09 August 2019 Corporate publications
National Panel of Tenants and Service Users - Year 5 - March 2018
Read the findings from year five of the National Panel for an insight into people's experiences of using homelessness services.
Updated 01 May 2019 Corporate publications
National Panel of Tenants and Service Users - Year 4 - July 2017
Read the findings from the fourth year of research with the National Panel of Tenants and Service Users.
Updated 01 May 2019 Corporate publications
National Panel of Tenants and Service Users - Mini Report - Homelessness - December 2016
Read our mini-report to find out about people's experience of using local authority homelessness services.
Updated 08 May 2019 Corporate publications
National Panel of Tenants and Service Users - Mini Report - Anti-social behaviour - November 2016
We look at people's experiences of anti-social behaviour.
Updated 08 May 2019 Corporate publications
National Panel of Tenants and Service Users - Year 3 - July 2016
Read the findings of our research from year three of the National Panel of Tenants and Service Users.
Updated 08 May 2019 Corporate publications
National Panel of Tenants and Service Users - Year 2 - June 2015
Read the findings from the second year of research with our National Panel which shows the quality of tenants’ homes, speed of emergency repairs response and affordability are central to tenant satisfaction.
Updated 01 May 2019 Corporate publications
National Panel of Tenants and Service Users - Year 1 - Awareness of SHR communications - July 2014
Read our report from the first year of the Panel in which we ask the Panel about their awareness of our communications.
Updated 01 May 2019 Corporate publications
National Panel of Tenants and Service Users - Year 1 - July 2014
Read the findings from year one of our National Panel of Tenants and Service Users.
Updated 01 May 2019 Corporate publications
National Panel of Tenants and Service Users - Mini Report - Rent Consultation - August 2019
Updated 23 August 2019 Information for tenants
National Panel of Tenants and Service Users - Overall Summary - August 2019
Updated 29 August 2019 Information for tenants
National Panel of Tenants and Service Users - Mini Report - Gypsy/Traveller Sites - August 2019
Updated 29 August 2019 Information for tenants