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Homes and rents

At 31 March 2019 this landlord owned 1,498 homes.

The total rent due to this landlord for the year was £7,810,445.

The landlord increased its weekly rent on average by 3.5% from the previous year.

Average weekly rents

Size of home Number of homes owned This landlord Scottish average Difference from Scottish average
1 apartment 41 £97.79 £70.22 39.3%
2 apartment 523 £92.04 £76.11 20.9%
3 apartment 672 £101.30 £77.70 30.4%
4 apartment 182 £111.21 £84.43 31.7%
5 apartment 80 £124.38 £93.50 33.0%

Tenant satisfaction

Of the tenants who responded to this landlord's most recent satisfaction survey:

Overall service

77.2% said they were satisfied with the overall service it provided, compared to the Scottish average of 90.1%.

Keeping tenants informed

82.8% felt that this landlord was good at keeping them informed about its services and outcomes compared to the Scottish average of 91.6%.

Opportunities to participate

71.6% of tenants were satisfied with the opportunities to participate in this landlord's decision making, compared to the Scottish average of 86.5%.

Quality and maintenance of homes

Scottish Housing Quality Standard

100.0% of this landlord's homes met the Scottish Housing Quality Standard compared to the Scottish average of 94.1%.

Emergency repairs

The average time this landlord took to complete emergency repairs was 3.7 hours, compared to the Scottish average of 3.7 hours.

Non-emergency repairs

The average time this landlord took to complete emergency repairs was 7.2 days, compared to the Scottish average of 6.6 days.

Reactive repairs 'right first time'

This landlord completed 82.0% of reactive repairs 'right first time' compared to the Scottish average of 92.5%.

Repair or maintenance satisfaction

81.5% of tenants who had repairs or maintenance carried out were satisfied with the service they received, compared to the Scottish average of 91.6%.

Neighbourhoods

Anti-socal behaviour

For every 100 of this landlord's homes, 7.5 cases of anti-social behaviour were reported in the last year.

Cases resolved

89.4% of these cases were resolved, compared to the Scottish figure of 87.9%.

Value for money

Total rent collected

The amount of money this landlord collected for current and past rent was equal to 99.3% of the total rent it was due in the year, compared to the Scottish average of 99.1%.

Rent not collected: empty homes

It did not collect 0.4% of rent due because homes were empty, compared to the Scottish average of 0.9%.

Re-let homes

It took an average of 21.7 days to re-let homes, compared to the Scottish average of 31.9 days.

Landlord details

RSL Registration Number
158
Landlord Name
Blackwood Homes and Care
Senior Officer
Ms Fanchea Kelly
Date Registered
12 Aug 1975
FCA / Company Number
1728RS
Scottish Charity Number
SC007658
Landlord type
Mainstream
Constitution Type
I&P - Charitable - General
Clients
Mixed
Settlement
Mixed
Asset Owning
Yes
National Operator
Yes
Statutory Intervention
No
Systemic Importance
No
Annual Turnover
£17.22 million
Debt per unit
£12,299
Total staff employed by the RSL
306.02 (FTE)
Residential properties factored
34
Units partly owned
3
Registered address
160 Dundee Street, Edinburgh, EH11 1DQ
Correspondence address
160 Dundee Street, Edinburgh, EH11 1DQ

Housing stock

Local authority area Self-contained units Non self-contained units Non self-contained bed spaces
Aberdeen City 81 1 17
Aberdeenshire 25 0 0
Angus 65 0 0
Argyll and Bute 14 0 0
City of Edinburgh 218 2 15
Clackmannanshire 16 0 0
Dumfries and Galloway 14 0 0
Dundee City 110 0 0
East Ayrshire 26 0 0
East Dunbartonshire 9 1 4
East Lothian 24 0 0
East Renfrewshire 1 0 0
Falkirk 37 1 5
Fife 50 0 0
Glasgow City 88 1 18
Highland 53 0 0
Inverclyde 47 1 0
Midlothian 23 0 0
Moray 67 0 0
North Ayrshire 19 0 0
North Lanarkshire 85 0 0
Perth and Kinross 35 0 0
Renfrewshire 48 0 0
Scottish Borders 5 0 0
South Ayrshire 68 0 0
South Lanarkshire 87 0 0
Stirling 73 1 17
West Dunbartonshire 46 1 3
West Lothian 62 0 0
Total 1,496 9 79
Type of provision Self-contained units Non self-contained units Non self-contained bed spaces
General 621 0 0
Sheltered 0 0 0
Very Sheltered 0 8 76
Sheltered Wheelchair 0 0 0
Amenity Housing 29 0 0
Community Alarm 0 0 0
Wheelchair 632 1 3
Ambulant Disabled 208 0 0
Other Specially Adapted 6 0 0
Total 1,496 9 79

Regulation Plans

Find out about our past engagement with this landlord. We now publish information about our engagement with registered social landlords and local authorities in our Engagement Plans.

Annual Return On The Charter

Read all the information this landlord sent us about its performance against the Scottish Social Housing Charter.

Assurance Statement

Read this landlords annual statement about whether it meets the Regulatory Standards.

Accounts

Read this landlord's audited financial statements.

Rules

Find out more about how this landlord is governed and run.