Blackwood Homes and Care

Correspondence address

160 Dundee Street
Edinburgh
EH11 1DQ

Email address

businessassurance@blackwoodgroup.org.uk

Phone number

0131 317 7227

Website

https://www.blackwoodgroup.org.uk/

Landlord contact form

https://www.blackwoodgroup.org.uk/

Assurance statement 2024/2025

Each year landlords tell us how they are meeting regulatory requirements

PDF 312KB

Engagement plan from 1 April 2025 to 31 March 2026

Engagement plans describe our work with each social landlord

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Homes and rents

At 31 March 2025 this landlord owned 1,558 homes.

The total rent due to this landlord for the year was £10,023,263.

The landlord increased its weekly rent on average by 6.0% from the previous year.

Average weekly rents

Size of home Number of homes owned This landlord Scottish average Difference from Scottish average
1 apartment 41 £130.81 £87.12 50.1%
2 apartment 538 £122.54 £93.27 31.4%
3 apartment 710 £136.38 £96.00 42.1%
4 apartment 186 £148.47 £104.51 42.1%
5 apartment 83 £168.23 £115.58 45.6%

Tenant satisfaction

Of the tenants who responded to this landlord's most recent satisfaction survey:

Overall service

63.4% said they were satisfied with the overall service it provided, compared to the Scottish average of 86.9%.

Keeping tenants informed

65.5% felt that this landlord was good at keeping them informed about its services and outcomes compared to the Scottish average of 90.0%.

Opportunities to participate

70.1% of tenants were satisfied with the opportunities to participate in this landlord's decision making, compared to the Scottish average of 86.3%.

Quality and maintenance of homes

Scottish Housing Quality Standard

89.6% of this landlord's homes met the Scottish Housing Quality Standard compared to the Scottish average of 87.2%.

Emergency repairs

The average time this landlord took to complete emergency repairs was 3.5 hours, compared to the Scottish average of 3.9 hours.

Non-emergency repairs

The average time this landlord took to complete non-emergency repairs was 7.0 days, compared to the Scottish average of 9.1 days.

Reactive repairs 'right first time'

This landlord completed 90.4% of reactive repairs 'right first time' compared to the Scottish average of 88.0%.

Repair or maintenance satisfaction

69.3% of tenants who had repairs or maintenance carried out were satisfied with the service they received, compared to the Scottish average of 86.8%.

Neighbourhoods

Percentage of anti-social behaviour cases resolved

84.4% of anti-social behaviour cases relating to this landlord were resolved, compared to the national average of 93.4%.

Value for money

Total rent collected

The amount of money this landlord collected for current and past rent was equal to 95.0% of the total rent it was due in the year, compared to the Scottish average of 100.2%.

Rent not collected: empty homes

It did not collect 1.5% of rent due because homes were empty, compared to the Scottish average of 1.3%.

Re-let homes

It took an average of 86.6 days to re-let homes, compared to the Scottish average of 60.6 days.

Landlord details

RSL Registration Number
158
Landlord Name
Blackwood Homes and Care
Senior Officer
Mr Jason MacGilp
Date Registered
8 Dec 1975
FCA / Company Number
1728RS
Scottish Charity Number
SC007658
Landlord type
Mainstream
Constitution Type
Registered Society - Charitable - General
Clients
Mixed
Settlement
Mixed
Asset Owning
Yes
National Operator
Yes
Statutory Intervention
No
Systemic Importance
No
Annual Turnover
£24.16 million
Debt per unit
£18,241
Total staff employed by the RSL
415.00 (FTE)
Units partly owned
2
Registered address
160 Dundee Street, Edinburgh, EH11 1DQ
Correspondence address
160 Dundee Street, Edinburgh, EH11 1DQ

Housing stock

Local authority area Self-contained units Non self-contained units Non self-contained bed spaces
Falkirk 37 1 5
City of Edinburgh 225 1 8
East Renfrewshire 0 1 8
East Lothian 24 1 10
East Dunbartonshire 9 2 14
East Ayrshire 26 0 0
Dundee City 127 0 0
Dumfries and Galloway 14 2 25
Clackmannanshire 16 0 0
Scottish Borders 2 0 0
West Lothian 62 0 0
West Dunbartonshire 46 1 3
Stirling 73 3 32
South Lanarkshire 87 0 0
South Ayrshire 68 0 0
Renfrewshire 48 0 0
Perth and Kinross 35 0 0
North Lanarkshire 85 1 11
North Ayrshire 19 0 0
Moray 67 0 0
Midlothian 23 0 0
Inverclyde 69 1 8
Highland 53 1 10
Glasgow City 111 1 15
Fife 51 0 0
Argyll and Bute 14 0 0
Angus 65 0 0
Aberdeenshire 25 3 23
Aberdeen City 84 1 15
Total 1,565 20 187
Type of provision Self-contained units Non self-contained units Non self-contained bed spaces
General 623 0 0
Sheltered 0 0 0
Very Sheltered 7 19 181
Sheltered Wheelchair 0 0 0
Amenity Housing 29 0 0
Community Alarm 0 0 0
Wheelchair 671 1 6
Ambulant Disabled 207 0 0
Other Specially Adapted 28 0 0
Total 1,565 20 187

Engagement Plan

Find out why we're engaging with this landlord, what it needs to do, and what information it needs to send to us.

Regulation Plans

Find out about our past engagement with this landlord. We now publish information about our engagement with registered social landlords and local authorities in our Engagement Plans.

Assurance Statement

Read this landlords annual statement about whether it meets the Regulatory Standards.

Accounts

Read this landlord's audited financial statements.

Rules

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