Blackwood Homes and Care

Correspondence address

160 Dundee Street
Edinburgh
EH11 1DQ

Email address

info@blackwoodgroup.org.uk

Phone number

0131 317 7227

Website

https://www.blackwoodgroup.org.uk

Assurance statement 2023/2024

Each year landlords tell us how they are meeting regulatory requirements

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Engagement plan from 1 April 2024 to 31 March 2025

Engagement plans describe our work with each social landlord

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Homes and rents

At 31 March 2023 this landlord owned 1,549 homes.

The total rent due to this landlord for the year was £9,961,277.

The landlord increased its weekly rent on average by 5.0% from the previous year.

Average weekly rents

Size of home Number of homes owned This landlord Scottish average Difference from Scottish average
1 apartment 43 £122.61 £78.26 56.7%
2 apartment 541 £106.13 £83.46 27.2%
3 apartment 702 £114.34 £86.28 32.5%
4 apartment 183 £124.84 £93.96 32.9%
5 apartment 80 £139.05 £103.72 34.1%

Tenant satisfaction

Of the tenants who responded to this landlord's most recent satisfaction survey:

Overall service

79.5% said they were satisfied with the overall service it provided, compared to the Scottish average of 86.7%.

Keeping tenants informed

83.1% felt that this landlord was good at keeping them informed about its services and outcomes compared to the Scottish average of 89.7%.

Opportunities to participate

91.9% of tenants were satisfied with the opportunities to participate in this landlord's decision making, compared to the Scottish average of 85.9%.

Quality and maintenance of homes

Scottish Housing Quality Standard

99.0% of this landlord's homes met the Scottish Housing Quality Standard compared to the Scottish average of 79.0%.

Emergency repairs

The average time this landlord took to complete emergency repairs was 5.6 hours, compared to the Scottish average of 4.2 hours.

Non-emergency repairs

The average time this landlord took to complete non-emergency repairs was 6.9 days, compared to the Scottish average of 8.7 days.

Reactive repairs 'right first time'

This landlord completed 79.0% of reactive repairs 'right first time' compared to the Scottish average of 87.8%.

Repair or maintenance satisfaction

84.2% of tenants who had repairs or maintenance carried out were satisfied with the service they received, compared to the Scottish average of 88.0%.

Neighbourhoods

Percentage of anti-social behaviour cases resolved

79.3% of anti-social behaviour cases relating to this landlord were resolved, compared to the national average of 94.2%.

Value for money

Total rent collected

The amount of money this landlord collected for current and past rent was equal to 99.0% of the total rent it was due in the year, compared to the Scottish average of 99.0%.

Rent not collected: empty homes

It did not collect 5.7% of rent due because homes were empty, compared to the Scottish average of 1.4%.

Re-let homes

It took an average of 74.5 days to re-let homes, compared to the Scottish average of 55.6 days.

Landlord details

RSL Registration Number
158
Landlord Name
Blackwood Homes and Care
Senior Officer
Mr Simon Fitzpatrick
Date Registered
8 Dec 1975
FCA / Company Number
1728RS
Scottish Charity Number
SC007658
Landlord type
Mainstream
Constitution Type
Registered Society - Charitable - General
Clients
Mixed
Settlement
Mixed
Asset Owning
Yes
National Operator
Yes
Statutory Intervention
No
Systemic Importance
No
Annual Turnover
£24.16 million
Debt per unit
£18,241
Total staff employed by the RSL
413.52 (FTE)
Units partly owned
2
Registered address
160 Dundee Street, Edinburgh, EH11 1DQ
Correspondence address
160 Dundee Street, Edinburgh, EH11 1DQ

Housing stock

Housing stock (as at 31 March 2023)

Local authority area Self-contained units Non self-contained units Non self-contained bed spaces
Angus 65 0 0
Dundee City 110 0 0
Clackmannanshire 16 0 0
Argyll and Bute 14 0 0
Aberdeenshire 26 3 22
East Lothian 25 2 16
East Dunbartonshire 9 2 14
East Ayrshire 26 0 0
Fife 51 0 0
Falkirk 37 1 5
Inverclyde 70 1 7
Highland 54 1 9
South Lanarkshire 87 0 0
South Ayrshire 68 0 0
Scottish Borders 3 0 0
Renfrewshire 48 0 0
Perth and Kinross 35 0 0
North Lanarkshire 86 1 10
North Ayrshire 19 0 0
Moray 67 0 0
Midlothian 23 0 0
City of Edinburgh 218 2 15
West Lothian 62 0 0
West Dunbartonshire 46 1 3
Glasgow City 111 1 15
Aberdeen City 84 1 15
East Renfrewshire 0 1 8
Dumfries and Galloway 15 2 24
Stirling 74 3 30
Total 1,549 22 193
Type of provision Self-contained units Non self-contained units Non self-contained bed spaces
General 622 0 0
Sheltered 0 0 0
Very Sheltered 8 21 189
Sheltered Wheelchair 0 0 0
Amenity Housing 29 0 0
Community Alarm 0 0 0
Wheelchair 655 1 4
Ambulant Disabled 207 0 0
Other Specially Adapted 28 0 0
Total 1,549 22 193

Engagement Plan

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Regulation Plans

Find out about our past engagement with this landlord. We now publish information about our engagement with registered social landlords and local authorities in our Engagement Plans.

Assurance Statement

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Accounts

Read this landlord's audited financial statements.

Rules

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