How we work

How we carry out our work, our corporate plan and policies.

What we will do 2021/22

Updated 05 May 2021 Corporate publications

What we will do 2021/22

What we will do during 2020 and up to March 2021

Updated 29 September 2020 Corporate publications

What we will do during 2020 and up to March 2021

Corporate Plan 2019-2022 - Restated - August 2020

Updated 29 September 2020 Corporate publications

Corporate Plan 2019-2022 - Restated - August 2020

Framework Agreement between Scottish Ministers and the Scottish Housing Regulator

Updated 30 March 2021 Corporate publications

Framework Agreement between Scottish Ministers and the Scottish Housing Regulator

British sign language plan

Updated 31 October 2018

British sign language plan

Biodiversity report

Updated 21 December 2020 Corporate publications

Biodiversity report

Reducing our environmental impact

Updated 01 May 2019 Corporate publications

Reducing our environmental impact

Freedom of information

Updated 04 October 2019 Corporate publications

Freedom of information

Equalities Statement 2019-2022

Updated 18 December 2019 Corporate publications

Equalities Statement 2019-2022

Equalities Statement 2015-2018

Updated 08 October 2015 Corporate publications

Equalities Statement 2015-2018

SHR Complaints Handling Procedure

Updated 29 March 2021 Corporate publications

SHR Complaints Handling Procedure

Unacceptable actions policy

Updated 30 April 2019 Corporate publications

Unacceptable actions policy

Our response targets

Updated 01 April 2019

Our response targets

How we work with other organisations

Updated 01 May 2019

How we work with other organisations

Corporate Parenting Plan and Children’s Rights Report

Updated 21 December 2020 Corporate publications

Corporate Parenting Plan and Children’s Rights Report

SHR Freedom of information disclosures

Updated 25 June 2021

SHR Freedom of information disclosures

Challenging regulatory decisions: reviews and appeals

Updated 01 April 2019

Challenging regulatory decisions: reviews and appeals

Read the outcome of appeals and challenges of our regulatory decisions

Updated 01 April 2019

Read the outcome of appeals and challenges of our regulatory decisions